Operation of the telephones in the rooms

  • To make an outside call: dial 9 before the telephone number.
  • Call to another room: simply dial the room number.
  • Listen to messages on the voice mailbox: dial *8
  • To delete the messages on the voice mailbox: follow the telephone instructions.
  • If the light is flashing and there is no message: lift the handset and dial: 773
  • To communicate with the restaurant directly dial: 433

** Note: Outgoing long-distance calls across CANADA are free.

Operation of televisions in the rooms

  • Make sure that the Videotron decoder and the television are on.
    • Take the remote control and press “ALL“.
  • If this does not work, check that the Videotron decoder is displaying HDTV (above the time).
    • If it only displays the time, turn on the decoder by pressing the “power” button directly.
  • If there is nothing to display on the decoder, it is disconnected. You must therefore look behind the machine and make sure that the cables are properly connected to the decoder as well as to the wall.
  • Confirm that the television source is on HDMI or Component. To check/change the source, press “TV / VCR” or “VIDEO SOURCE” on the remote.

Frequent problem with TV – Urban Rooms (150-163 & 250-263)

  • Synchronize the television with the Videotron box: must be in HDMI mode.
  • Select the component mode: press the key: TV/VCR (bottom of the remote control, gray round button). Continue to press that button in order to select the good component).
  • OR, if it does not work, go to the side of the TV, and press the button ‘’source’’ then choose the component (HDMI).
  • Sometimes a decoder ‘reboot’ may be necessary.
  • Just unplug the cable at the back of the decoder, wait a few seconds and plug it back in; the blue image will appear – The system is rebooting.

Frequent problem with TV – Classic, Trend & Executive Rooms

  • Synchronize the television with the Videotron box: must be in mode Component (source) or HDMI.
  • Select the component mode: press the key: ‘’TV/VCR’’ (bottom of the remote control, gray round button). Continue to press that button in order to select the good component).
  • OR, if it does not work, go to the side of the TV and press ‘’SOURCE’’. Then choose the right source.
  • Sometimes a decoder ‘reboot’ may be necessary
  • Just unplug the cable at the back of the decoder, wait a few seconds and plug it back in; the blue image will appear – The system is rebooting.

Operation for the KEURIG coffee maker

  • Press open and insert the coffee cup
  • Close the door for the coffee cup and the water door should open.
  • Add water (1 cup).
  • Close the water door.
  • Add the coffee cup below.
  • The “brew” button should light up; press it.
  • When pressed, the red “heating” button should light up and take up to 3 minutes to fill the cup.Fermer la porte pour la «cup» à café et la porte pour l’eau devrait ouvrir

Unfortunately, if you don’t follow the steps exactly, the coffee maker will not work.

Heating and Air Conditioning

  • The systems are connected, so when one is working, the other is automatically turned off.
  • The switches are on the wall above the air conditioning unit or on the side of the heater (at the bottom of the window). Selection according to the desired temperature: Air Conditioning or Heating.
  • If there is no switch , “Urban Room”; go directly to the thermostat on the wall (near the entrance).

 

 

Rooms 101 to 110 & 201 to 213

Systems are connected, only one will work at a time.

Heating

Activate the switch located on the side of the heater near the window (up for heat).

Set the temperature with the panel near the room entrance.

Hot air will come from the heater under the window.

Air Conditioning

Activate the switch located on the side of the heater near the window (down for cold air).

Set the temperature directly on the air conditioner.

Rooms 111 to 129 & 214 to 232

Systems are connected, only one will work at a time.

Heating

Activate the switch located above the air conditioner (up for heat).

Set the temperature with the panel near the room entrance.

Hot air will come from the heater under the window.

Air conditioning

Activate the switch located above the air conditioner (down for cold air).

Set the temperature directly on the air conditioner.

Urban Room 150 to 163 & 250 to 263

Heating & Air conditioning

Set the temperature on the panel near the room entrance.

You will feel the air coming out the air box.